We are nordic.

We are a customer experience (CX) agency. We will help you innovate by designing digital services that generate customer and business value. By analyzing and gathering insights about your customers' needs and pains, we can design customized solutions meeting their needs and expectations.

How we work

We become part of your team

We often work onsite, literally sitting among your developers and project managers.  We don’t just deliver designs, we bring a customer centric focus to your team. We identify user needs and problems and bring them to your team to discuss and find the best solutions. Collaborating closely with the team allows us to adapt quickly, test and review which leads to great results. Our journey does not end with a design handover, as there is always room for interpretation, we support you through the implementation phase to ensure it is all done as intended.

We get to know your users

As designers, we don’t have all the answers. For that, we need to understand your customers and their needs. By frequently conducting user tests, we validate the ideas, designs, as well as get a better understanding of  your users, so we can provide the best solutions for them.

We are one step ahead

We are on the cutting edge of new mobile and web technology. We design using state of the art design systems that are familliar to your users, and readily available for your developers.

Services
  • User experience design

  • Service design

  • User research

  • Usability testing

  • Interaction design

  • Interface design (UI)

  • Scalable design systems

  • Validate designs

  • Development of Native apps (iOS / Android)

Who we are

Lorica Claesson, Senior UX Designer & Founder
Lorica Claesson
Senior UX Designer & Founder
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Jonas Wiederkehr, UX Designer
Jonas Wiederkehr
UX Designer
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Mikael Alfredsson, Senior Android Developer
Mikael Alfredsson
Senior Android Developer
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Ejii, Branch Manager (Office Dog)
Eiji
Branch Manager
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Our amazing clients

Since the start in 2009, we’ve had the pleasure of working with a lot of great companies, here is a small selection.

Where we are

We are located in the heart of Zürich, Switzerland. In our neighborhood? Feel free to swing by, we have the good coffee.

Our meeting roomOur custom made desk island