We are a customer experience (CX) agency. We will help you innovate by designing digital services that generate customer and business value. By analyzing and gathering insights about your customers' needs and pains, we can design customized solutions meeting their needs and expectations.
We often work onsite, literally sitting among your developers and project managers. We don’t just deliver designs, we bring a customer centric focus to your team. We identify user needs and problems and bring them to your team to discuss and find the best solutions. Collaborating closely with the team allows us to adapt quickly, test and review which leads to great results. Our journey does not end with a design handover, as there is always room for interpretation, we support you through the implementation phase to ensure it is all done as intended.
As designers, we don’t have all the answers. For that, we need to understand your customers and their needs. By frequently conducting user tests, we validate the ideas, designs, as well as get a better understanding of your users, so we can provide the best solutions for them.
We are on the cutting edge of new mobile and web technology. We design using state of the art design systems that are familliar to your users, and readily available for your developers.
User experience design
Service design
User research
Usability testing
Interaction design
Interface design (UI)
Scalable design systems
Validate designs
Development of Native apps (iOS / Android)
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Since the start in 2009, we’ve had the pleasure of working with a lot of great companies, here is a small selection.
We are located in the heart of Zürich, Switzerland. In our neighborhood? Feel free to swing by, we have the good coffee.
