We are nordic.

We are a boutique customer experience agency located in the heart of Zurich, Switzerland. Our specialization lies in mobile user experience, helping businesses like yours to innovate by designing digital services that generate customer and business value. We achieve this by gathering insights about your customers' needs and designing customized solutions that meet their goals and expectations.

Case studies

Services

We become part of your team

We believe in becoming a part of your team and often work onsite alongside your developers and project managers. This approach allows us to maintain a customer-centric focus and identify user needs and problems that we bring to your team to discuss and find the best solutions. Collaborating closely with your team enables us to adapt quickly, test and review thoroughly, leading to great results. Our journey does not end with a design handover, as there is always room for interpretation; we support you through the implementation phase to ensure it is all done as intended.

We get to know your users

As designers, we don’t have all the answers. To understand your customers and their needs, we frequently conduct user tests, validate ideas and designs, and provide the best solutions for them.

We are one step ahead

We are always one step ahead and keep up to date with the cutting-edge mobile and web technology. We design using state-of-the-art design systems that are familiar to your users and readily available for your developers.

  • User experience design

  • Application design

  • Service design

  • User research

  • Usability testing

  • Interaction design

  • Interface design (UI)

  • Scalable design systems

  • Design validations

  • Development of Native apps (iOS / Android)

Packages

UX Expert Review

We evaluate your website, app, or service from a user perspective and identify usability issues. Our experts assess navigation, information architecture, and user flows against UX best practices. You'll receive a detailed report with strengths, weaknesses, and improvement opportunities, plus severity ratings to help prioritize fixes.

What you get

Report with prioritized recommendations and practical solutions.

Accessibility Check

We conduct a thorough accessibility audit against WCAG standards. Our evaluation covers contrast ratios, color usage, font sizes, keyboard navigation, and screen reader testing. This ensures your offering meets legal requirements and is accessible to all users, including the approximately 1.8 million people in Switzerland living with disabilities.

What you get

Detailed report with prioritized remediation measures and quick-win solutions

Startup UX Sprint

We help startups improve their UX quickly and affordably. We review your idea, prototype, or early-stage product to identify impactful usability issues and opportunities. Our experts assess key flows and interactions from user and business perspectives. You'll get actionable insights to validate decisions and fix friction points early.

What you get

Concise UX report with prioritized quick wins, practical recommendations, and clear next steps to improve your product fast.

Interested?

Contact us for pricing and timelines tailored to your project.
You can reach us on hello@nordic.cx or +41 79 912 53 20

Our amazing clients

Since the start in 2009, we’ve had the pleasure of working with a lot of great companies, here is a small selection.

Where we are

We are located in the heart of Zürich, Switzerland. In our neighborhood? Feel free to swing by, we have the good coffee.
Nordic Usability GmbH
Usteristrasse 11
8001 Zürich
Nordic Usability office workspace in Zurich - collaborative design studio environment

Get in touch

You can reach us on hello@nordic.cx or +41 79 912 53 20